What my customers say about us

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.

Very personal service- helped to organise a memorable once in a lifetime holiday to New Zealand. Thanks

Diane Swift (22nd Jan 2020)

Thanks again for organising our trip, everything went off smoothly, all flights worked well and the hotel you recommended in Bali was excellent. We really enjoyed it, the restaurants were good and not too expensive, even the weather was kind to us (even though the rainy season had started).  The transfer company you organised was excellent service, even presenting us with a Lei and a bottle of chilled water as we got in the taxi, which was very welcome.

I would definitely give the trip and your service 5 stars and would definitely use your services again.

Dave Matthew (16th Dec 2019)

There is something rewarding about using a small, specialist agency to deliver a tailor made trip, and we were not disappointed. Despite sending them up a few blind alleys on other possible trips, Theresa and Jim never lost heart. They delivered a wonderful bespoke family trip to Reykjavik and arranged all the details for us. Communication was perfect and at no point did we feel we needed to know something more, or feel we were left on our own - even when a trip was cancelled due to the weather and they kept us informed and rebooked. I do not think there is a better recommendation than to say we will be happy to use again without hesitation. Many thanks, The Edwards.

David Edwards (12th Nov 2019)

Great help from start to finish I highly recommend booking with them. My wife and I booked four nights in Majorca for a mini honeymoon without the kids. Unfortunately our flight was diverted to Barcelona due to storms over Spain. We received a personal call from Theresa to see if she could help, the back office also called us on the night and the next day to make sure we arrived ok. When we did finally arrive at our apartment we were greeted with an amazing surprise, rose petals all over the bed, sweets, champagne and towel art! Lovely surprise from Not Just Travel Wanderlust. Top level of service throughout, will definitely be using them again. 👍🏻

Neil Howard (20th Sep 2019)

Not only did they help me book an amazing experience in China, they provided me with constant support throughout, and with the rising hostilities between China and Hong Kong, they made sure I was safe, comfortable and far from any dangers, swapping my flights so I wouldn't be at any risk. A truly wonderful and professional team!

Robyn Carson (24th Aug 2019)

An amazing, professional team. From the minute of the enquiry I felt a valued customer. No question felt stupid and they would try to answer anything I asked honestly. They went above and beyond and sent simple extras i.e. best places to eat, visit, how to travel around the city etc ! This was then something I wouldn’t have to research and they done this off their own accord without me asking for help!
Highly recommend - you will definitely be in good, trustworthy hands !

Kerrie Edwards (09th Jan 2019)

After receiving a brief that consisted of 'My 79 year old Mum wants to go to Poland', Jim and Theresa found Mum and I a fantastic 10 day trip to Poland and Germany. Visiting historic places, walking (about 38 miles in total) around beautiful cities and eating far too much delicious Polish ice cream (you must try). If you get the opportunity to go to Krakow and Berlin - Go! It's the little things that matter when booking a holiday... a call the day before you leave to check all is ok, a text at the airport to wish you a good holiday, a dedicated number to call should you have any issues. Jim and Theresa certainly go that extra mile. I will definitely be booking through 'notjusttravelwanderlust' again.... this time the brief will be 'sun, cocktails and relaxation'.

Hannah Ruff (08th Jun 2018)

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